Support

Need help with MugShotter? Log a ticket here and we'll get back to you. Faster channels for urgent operational issues:

• Telegram: @MugShotterBot (24/7 bot, person on-call business hours)
• Email: sales@mugshotter.co.za
• POPIA / data requests: lodge a Subject Access Request →

Tickets reach our operations team immediately via Telegram. We aim to respond within one business day.